Evolved collections

better results.

For over 40 years, AFM has been delivering industry-beating collections.
about AFM

You get more than a collections agency—you gain a forward-thinking partner backed by legal expertise and driven by data. Built for the future, aligned with your business.

You receive consistent results through integrated processes and professional rigor.
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The backing of a legal entity from the first outreach and attorneys as collectors, to drive urgency, claim quality and overall success rates
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A commitment to getting results: always striving for error-free files, with some of the highest success rates in the industry
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Easy, intuitive, transparent ways-of-working to act as a true extension of your team
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Data-backed approach to improve processes, leveraging cutting edge technology and an always-accessible online reporting dashboard
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Attorney services at collection agency rates, always on a contingency basis
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Above and beyond client partnership end-to-end, from initial claim to litigation support (if required)
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Deep expertise in commercial collections, with over 60+ years of experience
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Leadership with a modern vision, striving to build an even more innovative future of debt collection
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Certified high standards: Founding member of, and certified through, the Commercial Collection Agencies of America (CCAofA), the only association that audits its members’ operations and bank accounts through an independent, third-party standards review board
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Your business deserves a partner who:

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Advances the reputation of collections
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Maintains operational excellence
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Builds partnerships for the long haul
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Is future-focused
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AFM Leadership Team

Industry experience, forward-looking

Smiling man with dark hair wearing a black suit, blue shirt, and striped tie.

Alexander Rosen, Esq.

CEO

As CEO of AFM, Alex’s goal is to shake the dust off the 60+ year old company and the industry at large. An attorney by trade, Alex served as an Associate Attorney in Chicago prior to joining AFM, where he specialized in Commercial Collection Litigation. Alex sits on the board and is the Vice President of the Commercial Collection Agencies of America, and is a member of Vistage International and the Executives Club of Chicago. Alex's leadership approach is based on a deep belief in the power of relationships and a strong desire to make a positive, meaningful impact.

Al Rossman Profile

Albert Rossman

Executive Vice President of Operations

Al is a senior operations executive with more than 25 years of experience driving enterprise growth, operational transformation, and market leadership. Known for delivering dominant performance across both consumer and commercial sectors, he brings a strategic mindset and a relentless focus on results.
His career is defined by large-scale impact and competitive excellence, having led initiatives that consistently achieved best-in-class results. Al has partnered with global institutions including American Express, Citi, JPMorgan Chase, Bank of America, Discover, and Verizon—building a reputation for elevating performance through innovation, precision, and strategic alignment.
At AFM, Al plays a critical role in scaling operational capabilities and expanding market reach. His leadership continues to shape a high-performance culture and position the organization for sustained dominance in the collections industry.

Portrait of a bald man wearing a dark suit jacket, checkered shirt, and striped tie, looking at the camera.

Bryan Yost

Vice President of Client Services

As Vice President of Client Services, Bryan is committed to achieving operational excellence by overseeing key departments and functions including sales, client onboarding, client result calls, client services, and litigation. He believes that standardized processes followed consistently across teams foster accountability and drive optimal outcomes for clients. Bryan ensures that each client receives a customized, tailored approach designed to meet their specific needs and deliver the best possible results. Prior to joining AFM, Bryan served in the U.S. Navy as a Boatswain’s Mate First Class, where he led his division and supervised over 300 personnel throughout his career. His leadership style centers on creating a supportive and empowering environment where individuals can grow and succeed.

Smiling man with short blond hair and beard wearing a blue blazer and black shirt.

Jakub Zurek

Director of IT

As Director of Information Technology at AFM, Jakub is focused on modernizing the company’s technology landscape and elevating security and compliance to support growth. He oversees infrastructure, enterprise applications, data platforms, and cybersecurity—partnering with operations to streamline workflows, reduce risk, and improve speed and reliability. Jakub believes standardized processes and thoughtful automation create accountability and free teams to focus on high-value work. With 20+ years in information systems—including over a decade in the ARM/collections industry—he has led the architecture, implementation, and performance of mission-critical systems across cloud, telephony, payments, and analytics. Prior to joining AFM, Jakub served as a System Architect and Project Manager. His leadership style centers on clarity, measurable outcomes, and building tools that make complex work simple.

The right collections approach is the financial competitive edge most businesses are missing.
Better
results than industry average
43
years in business
Satisfied
clients that return year after year
our process

The AFM proven process

01
02
03
04

Analysis

Your business is unique—and your collections strategy should be too. That’s why everything starts with understanding your goals, your challenges, and how you operate.

Strategy

Your business deserves a strategy built around your goals—not a one-size-fits-all approach. That’s why every plan is tailored to what works best for you.

Execute & Report

You stay informed while we stay relentless—working behind the scenes to recover what’s owed to you, with full visibility every step of the way.

Remit

You receive your recovered funds quickly and accurately—always on time, always correct.

Awarded for a reason

Text reading 'Best Places to Work in Collections 2025' with a headset icon and the name 'Best Companies Group'.
AFM is ranked as one of the Best Places to Work in Collections. This means our employees care about their work — we're an industry-beating team that cares about you and we don't give up on your files until we collect.
AFM logo with stylized overlapping green and dark blue arrows to the left of bold dark blue letters A, F, and M.
Our employees enjoy working at one of the best places to work in collections becase AFM offers:
  • Unlimited PTO
  • Fully Remote
  • Supportive Culture
15%
higher revenue
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AFM Leadership Team

Industry experience, forward-looking

Smiling man with dark hair wearing a black suit, blue shirt, and striped tie.

Alexander Rosen, Esq.

CEO

As CEO of AFM, Alex’s goal is to shake the dust off the 60+ year old company and the industry at large. An attorney by trade, Alex served as an Associate Attorney in Chicago prior to joining AFM, where he specialized in Commercial Collection Litigation. Alex sits on the board and is the Vice President of the Commercial Collection Agencies of America, and is a member of Vistage International and the Executives Club of Chicago. Alex's leadership approach is based on a deep belief in the power of relationships and a strong desire to make a positive, meaningful impact.

Al Rossman Profile

Albert Rossman

Executive Vice President of Operations

Al is a senior operations executive with more than 25 years of experience driving enterprise growth, operational transformation, and market leadership. Known for delivering dominant performance across both consumer and commercial sectors, he brings a strategic mindset and a relentless focus on results.
His career is defined by large-scale impact and competitive excellence, having led initiatives that consistently achieved best-in-class results. Al has partnered with global institutions including American Express, Citi, JPMorgan Chase, Bank of America, Discover, and Verizon—building a reputation for elevating performance through innovation, precision, and strategic alignment.
At AFM, Al plays a critical role in scaling operational capabilities and expanding market reach. His leadership continues to shape a high-performance culture and position the organization for sustained dominance in the collections industry.

Portrait of a bald man wearing a dark suit jacket, checkered shirt, and striped tie, looking at the camera.

Bryan Yost

Vice President of Client Services

As Vice President of Client Services, Bryan is committed to achieving operational excellence by overseeing key departments and functions including sales, client onboarding, client result calls, client services, and litigation. He believes that standardized processes followed consistently across teams foster accountability and drive optimal outcomes for clients. Bryan ensures that each client receives a customized, tailored approach designed to meet their specific needs and deliver the best possible results. Prior to joining AFM, Bryan served in the U.S. Navy as a Boatswain’s Mate First Class, where he led his division and supervised over 300 personnel throughout his career. His leadership style centers on creating a supportive and empowering environment where individuals can grow and succeed.

Smiling man with short blond hair and beard wearing a blue blazer and black shirt.

Jakub Zurek

Director of IT

As Director of Information Technology at AFM, Jakub is focused on modernizing the company’s technology landscape and elevating security and compliance to support growth. He oversees infrastructure, enterprise applications, data platforms, and cybersecurity—partnering with operations to streamline workflows, reduce risk, and improve speed and reliability. Jakub believes standardized processes and thoughtful automation create accountability and free teams to focus on high-value work. With 20+ years in information systems—including over a decade in the ARM/collections industry—he has led the architecture, implementation, and performance of mission-critical systems across cloud, telephony, payments, and analytics. Prior to joining AFM, Jakub served as a System Architect and Project Manager. His leadership style centers on clarity, measurable outcomes, and building tools that make complex work simple.

Black and white digital maze with an irregular circular shape and intricate pathways.

Experience operational excellence with AFM

The right collections approach is the financial competitive edge most businesses are missing.